We Value Your Privacy—More Than Your Grandma Values a Good Gossip Session

Last Updated: January 8, 2024

Use of Services (AKA: How We Work Together):

• Project Scope: We provide website design, graphic design, and social media management services—basically, we make things look amazing.
• Collaboration: We need your feedback to deliver the perfect results. If you ghost us mid-project, we’ll have to put things on hold.
• Revisions: Small tweaks? We got you. Major overhauls? Let’s chat—it might need extra hours.
• Ownership: You get full rights to the designs we create for you, once the invoice is paid in full (we love being paid, who doesn’t?).

Payment Terms (The Fun Money Talk):

• Upfront Deposits: We may require a deposit before starting larger projects—think of it as saving your seat at the creative table.
• Final Payments: Once we finish your project, the final balance is due. No excuses—just pay us so we can celebrate. 🎉
• Late Payments: If you’re late on a payment, we might charge a small fee. We promise it’s smaller than your Netflix subscription.

Cancellations & Refunds (Because Sometimes Things Change):

• Cancellation by You: If you change your mind before we start, we’ll refund the deposit. If we’ve already begun, partial refunds may apply based on what’s completed.
• Cancellation by Us: If we have to cancel due to unforeseen circumstances (rare, but it could happen), we’ll refund everything paid.

Intellectual Property (This Stuff Is Gold):

• All designs and websites we create are original and custom. Once you’ve paid in full, they’re all yours!
• We reserve the right to showcase your project in our portfolio unless you specifically tell us not to. (Don’t worry, we’ll make you look good.)

Liability Limitations (Lawyer Talk, But Important):

• Service Interruptions: We aim for perfection, but if the internet breaks (or something beyond our control happens), we can’t be held responsible.
• Website Performance: Once your site is live, we’re not responsible if it crashes because your cat sat on your keyboard.
• Third-Party Tools: If your project requires external tools or plugins, we’ll let you know, but we’re not liable for how those things work.

Termination of Service (It’s Not You, It’s Us… or Maybe It’s You):

• We reserve the right to terminate our services if things become unworkable (i.e., non-cooperation, breach of terms, or if you’re just being super difficult). No hard feelings, though.

Changes to These Terms (We’re Always Evolving):

We might update these terms now and then to reflect changes in our services. We’ll notify you of major updates—small tweaks? Probably not.

Disputes and Legal Stuff (Let’s Hope It Doesn’t Come to This):

If things ever go sideways and we can’t work it out like adults, any disputes will be resolved through mediation or arbitration. No courtroom drama, please.

Contact Us

Got questions about these terms? Shoot us an email at team@viralsparkmedia.ca. We’ll explain it without the legal jargon—because who needs that?